What's the difference between deodorant and antiperspirant?

Deodorant does not stop you from sweating. Deodorant works by neutralising the bacteria that causes bad body odour to keep you smelling fresh. 

Does it take time to adjust after I switch to Joi deodorant?

Deodorant does not stop you from sweating. Deodorant works by neutralising the bacteria that causes bad body odour to keep you smelling fresh. 

Are Joi products suitable for pregnant and breastfeeding women?

Absolutely yes! Our products are made with 100% natural ingredients and are safe for both pregnant and breastfeeding women.

Where is it made?

All our products are proudly made in Malaysia. 

What type of payment method is accepted?

We accept credit card, debit card (Visa/Master) and bank transfers. 

How can i place a wholesale order?

We are glad you asked! Please contact and we’ll be happy to help you.

How do subscriptions work?

You choose the delivery schedule that works for you - every 1, 2, 3, 4, 5 or 6 months.

We will email you 3 days before processing the payment for your next bottle.

You are in full control - swap scents, change frequency, delay the processing date, or cancel your order at no additional cost. Just log into your account to make the changes.

Best of all, you can enjoy 10% off and get shipping for free when you subscribe. 


What are the ingredients used to make Joi products?

Joi products are made with natural ingredients and free from harmful chemicals. Full ingredient lists can be found on the individual product pages. 

Does Joi deodorant contain Baking Soda?

Joi deodorants come with two versions. The original versions contain baking soda and the sensitive skin version is baking soda free.

Does Joi deodorant contain Aluminium?

No. Joi deodorant does not contain Aluminium.

Are Joi products organic and vegan?

Joi products are absolutely vegan. Our products are made from 100% natural ingredients and contain no toxins and other harmful ingredients. We choose certified organic ingredients whenever possible.  

Does Joi product uses synthetic fragrances?

No absolutely not! We only use pure essential oils to add a subtle scent to our products. It's also important to understand that essential oils do not have the same strength as chemical fragrances and it does not have an overpowering smell. 

Shipping & Returns

How much is shipping?

Shipping is only RM6 throughout Malaysia and free when you purchase any 2 bottles and above. 

We ship internationally too. Please refer here for international shipping charges.

Where do you ship?

We ship to every part of the world. 

For international orders, please visit

How long will it take to get my package?

We ship out all orders within 1-2 business days.

Shipping within Malaysia usually takes 1-3 business days and international shipping takes about 5-10 working days. 

Do you allow exchanges?

Due to hygiene concerns, we do not accept exchanges. 

What is your return policy?

We love the deodorants we make and think you will too. If you are not satisfied with our deodorant, drop us an email at within 30 days of receipt to get a full refund. 

**30 day money back guarantee is only applicable on the first deodorant that you purchase only.

Can't find what you're looking for?

Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).

Please email us at