Shipping Policy
We aim to dispatch your order within 3 working days, not including weekends.
Malaysia
West Malaysia
- Shipping fee: RM6
- Delivery time: 1-3 working days
- Free shipping above RM80
East Malaysia
- Shipping fee: RM13
- Delivery time: 2-4 working days
- Free shipping above RM80
Singapore
- Shipping fee: RM15
- Delivery time: 2-4 days
- Free shipping above RM200
International Shipping
Zone 1:
- Hong Kong, Taiwan, Indonesia, Thailand, Philippines, Vietnam, Japan
- Shipping fee: RM140
- Delivery time: 4-7 working days
- Free shipping above RM600
Zone 2:
- Macau
- Shipping fee: RM140
- Delivery time: 4-7 working days
- Free shipping above RM600
Zone 3:
- China
- Shipping fee: RM170
- Delivery time: 4-7 working days
- Free shipping above RM650
Zone 4:
- Brunei, Australia, New Zealand, United Kingdom
- Shipping fee: RM200
- Delivery time: 4-7 working days
- Free shipping above RM700
Zone 5:
- USA, UAE, France, Saudi Arabia
- Shipping fee: RM240
- Delivery time: 4-7 working days
- Free shipping above RM800
International delivery times vary by destination and customs processing. Any import duties or taxes charged by the destination country are the customer's responsibility.
You'll receive a shipping notification email once your order is dispatched, with carrier details and tracking. For the latest status on your parcel, email us at hello@shopjoi.com.
