Shipping Policy
We aim to dispatch your order within 3 working days. Delivery within Malaysia takes around 2-3 working days.
This doesn’t include weekends or holidays. You will receive a shipping notification email that will notify you of the carrier we’ve used to ship your order, and the different tracking options available for it. You can also contact us at hello@shopjoi.com to get the latest status update of your parcel.
For Defective/Incorrect Items or anything you would like to return or refund please refer to the Refund & Return Policy Page